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Community Help Forum 2.0

By The YouTube Team

Today marks an exciting change for the Community Help Forum: We'll be transitioning from the Google Groups platform to a new support platform which we believe will make it even easier for you to find help and share knowledge with one another. In addition to an updated look and feel, the new Help Forum has some useful features geared toward better serving your needs.

So what's new?

* Particularly great answers can now be marked as a "Best Answer,” so users with a similar problem can find the solution quickly and easily.

* The new Help Forum keeps track of user reputation. You can immediately tell which posters are YouTube employees, top contributors, seasoned posters, or new posters. As users make positive contributions to the Forum, their reputation will increase, and so will their capabilities.

* Other benefits of the new Help Forum include the ability for you to link to Help Center content, blogs, websites, YouTube videos, and images in your posts.

What about the content from the old Help Forum?

The content from the Google Help Groups will not disappear, but we are closing the Help Groups from additional new posts. You can post all your questions and answers in the new Google Help Forum. Don't worry -- you'll still be able to search and read previously posted Google Help Groups content through the Help Center.

Definitely stop by the new Help Forum, give us feedback on what you like or don't like, and make yourself at home...

See you soon!

The YouTube Team